How We Aim to Help You

If you have been injured as the result of an accident, suffered an illness due to clinical or medical negligence or been injured at work, you may be entitled to claim compensation. Physical and/or emotional harm of a person due to an accident through no fault of their own can prove to be stressfull, especially if you need to take time off from work to recover from your injuries and suffer loss of earnings. We are here to help lessen this stress and will deal with all aspects of your claim including claiming compensation for your damages, loss of earnings and any associated loss attributed to your injury. Whether you want to make a claim for personal injury, road traffic accident, work related illness, medical negligence or any kind of serious injury, our professional and dedicated team at M&S Law can help you to claim compensation for your injury. Our “No Win No Fee” service gives you great relief from any upfront fees and in the unlikely event of your claim being unsuccessful, you will not be charged any thing at all. We work closely with our clients and inform them regarding each step of the claim process. We provide a range of injury claim services throughout the country including Blackburn, East London, West London, North London, Birmingham, Manchester, Leeds, Leicester, and Bolton. Don’t know what to do or how to proceed? Our team will provide free legal advice with no obligation of using our services. Get in contact with us on 01254 40 40 55 for a hassle free service.

 

Road Traffic Accidents

Each year, millions of lives are affected physically, mentally or both due to road traffic accidents in the UK. Such accidents can occur Read More

Personal Injury

Personal injury covers a range of injuries from different types of accidents. It includes injuries as a result of a Road Traffic Read More

Workplace Injuries

Accidents at work can be caused if the required health and safety procedures are not followed by employers or employees. Read More

Information on legal costs

We understand that the issue of legal costs can be daunting. Our promise to you is that we will explain and be transparent when explaining legal costs.There are a number of funding options available:

* Conditional Fee Agreement (known as No Win No Fee) – If you lose your case you will not have to pay for Solicitors fees providing you adhere to the terms and conditions and this is the risk we take on your behalf. If we win your case we take a percentage of the damages (up to 25%).

* Fixed Fee – We will assess your situation and provide you with a fixed fee to assist with your case.

* Agreed Hourly Rate – We will assess your case and provide a fully flexible option on an hour by hour basis. You will be provided the hourly rate of the solicitor who will have conduct of your case.

Complaints Info

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, please see our full complaints procedure. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.

Our legal team are here to help you